Principles of design 360 degree view
walk us through their routines while narrating their thoughts, feelings, and rationale. One way to achieve this is by asking participants to take us on a “narrative tour” of how they engage with the challenge we are tackling: i.e. observing a task performed), but in some cases it’s necessary to understand both within a limited amount of time. Understanding users more holisticallyįoundational user research typically focuses on either what participants have to say (e.g. Let’s look at how they manifest across a diverse range of projects, industries, and research groups. These principles help us approach each research engagement with a tailored yet efficient approach.